- We are a technology platform, NOT a property owner, landlord, or real estate agent
- We do not guarantee property condition, tenant behavior, or payment outcomes
- All agreements are between users (landlord ↔ tenant)
- We are not a party to any rental or lease agreement
Landlords Must:
- Provide accurate property information
- Be responsible for legal compliance (leases, taxes, etc.)
- Handle disputes with tenants directly
- Maintain property conditions as advertised
Tenants Must:
- Provide truthful identity and payment info
- Be responsible for rent payments
- Take proper care of the property
- Comply with lease terms
3. Verification Disclaimer
- Background checks and inspections are best-effort tools, not guarantees
- We are not liable for fraud, false information, or user misconduct
- Inspection reports are informational only — not certified engineering/legal assessments
- Platform may charge subscription or service fees
- Payment processing handled by third parties
- We are not responsible for payment failures, delays, or disputes
- Exchange rate fluctuations and mobile money failures are outside our control
Users may NOT:
- Post false or misleading listings
- Commit fraud or impersonation
- Use the platform for illegal activities
- Interfere with system security
- Harass other users
Violation → immediate suspension or termination
6. Limitation of Liability
CRITICAL PROTECTION CLAUSE
To the maximum extent allowed by law, we are NOT liable for:
- Property damage
- Lost income or rent
- Tenant disputes
- Fraud or criminal activity
- Finding tenants or rent collection success
- Property value changes
Our total liability is limited to the amount the user paid us in the last 6 months.
Users agree to defend and hold the platform harmless from any claims, damages, or disputes arising from their actions on the platform.
- Direct resolution between users is encouraged first
- Platform may offer mediation (optional, not obligated)
- Legal disputes handled under Somaliland jurisdiction
9. Account Suspension & Termination
- We can suspend or delete accounts at any time for violations
- No obligation to provide service
- Users may delete their accounts at any time
10. Intellectual Property
- Platform content, branding, and software belong to Hanti Haye
- Users cannot copy, resell, or exploit our system
11. Platform Availability & Force Majeure
- Service may go down anytime — no uptime guarantee
- Not responsible for events outside our control: outages, war, natural disasters, government restrictions
12. Modifications to Terms
- We can update these terms anytime
- Continued use of the platform = agreement to updated terms